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Scale Out Your IT Team
Panasas ActiveStor® hybrid scale-out NAS appliances have always been extremely easy to use, easy to deploy, and easy to manage. As a result, Panasas customers often succeed in managing petabytes of scale-out storage with only a fraction of one full time employee. The result is an attractive total cost of ownership and more time for already overburdened IT personnel to pursue other objectives.
Even with all of these product advantages, additional help can still be essential for any IT team. When the circumstances do arise, the Panasas professional services team is ready to step in and lend a hand. All services are performed by highly trained Panasas Storage Engineers (PSEs) who intimately understand Panasas storage and the environments in which it is deployed.
Easy Engagement Process
Panasas professional services engagements typically start by working together to define the specific requirements in a Statement of Work (SoW). Panasas will then provide a quote based on the overall project scope and related costs. After the contract is in place, PSEs become an extension of your IT team for the duration of the engagement.
Scale-out storage is typically deployed into complex environments and frequently is connected to multiple network facilities in the organization. As a result, PSEs also attempt to diagnose and solve networking and interoperability issues outside of the Panasas system itself on an as-needed basis as part of their efforts.
Four standard packages are available in additional to customized services tailored to satisfy your specific needs.