PanSelect Global Services Program

Complementing Panasas Parallel Storage Clusters is our advanced Services and Support infrastructure providing expert assistance throughout the product’s lifecycle; from initial product installation, through on-going operations, and beyond to storage expansion.

Offering our personalized extranet, My.Panasas.com, along with flexible support packages and our dedicated staff of storage and cluster experts, the PanSelect Global Services Program will exceed your expectations for Service and Support. We are not only committed to delivering best-in-class products - we're also committed to ensuring customer success by providing access to the industry's best experts in clustered network storage.

Panasas Global Services Contacts

Our program includes Support, Professional, and Education Service offerings. For complete details, please review our PanSelect Global Services brochure.

If you are a current Panasas partner or customer (production or evaluation), you may contact our support team at https://my.panasas.com or by calling any of our toll-free numbers below.

If you are not a Panasas partner or customer and have general service-related inquiries, you may email serviceinfo@panasas.com.

North America (Toll Free): 1-888-PANASAS (726-2727)
International (Direct Dial): International Access Code +1-412-323-6439

International Technical Support Numbers

Country/Region
Toll Free Numbers
Anguilla
011-800-4726-2727
Antigua
011-800-4726-2727
Argentina (Telefonica)
00-800-4726-2727
Australia (Optus and Telstra)
0011-800-4726-2727
Barbados
011-800-4726-2727
Belgium
00-800-4726-2727
Bermuda
011-800-4726-2727
Brazil (Embratel)
0021-800-4726-4726
Cayman Islands
011-800-4726-2727
China (Netcom) and China (Telecom)
00-800-4726-2727
Denmark
00-800-4726-2727
Dominica
011-800-4726-2727
Finland
990-800-4726-2727
France
00-800-4726-2727
Germany
00-800-4726-2727
Grenada
011-800-4726-2727
Hong Kong
001-800-4726-2727
Hungary
00-800-4726-2727
Ireland
00-800-4726-4726
Israel
00-800-4726-2727
Italy
00-800-4726-2727
Japan (KDD)
010-800-4726-2727
South Korea (Dacom)
002-800-4726-2727
Luxembourg
00-800-4726-2727
Macau
00-800-4726-2727
Malaysia
00-800-4726-4726
Netherlands
00-800-4726-2727
New Zealand
00-800-4726-2727
Norway
00-800-4726-2727
Philippines (PLDT)
00-800-4726-2727
Poland
00-800-4726-2727
Portugal
00-800-4726-2727
Singapore
001-800-4726-2727
South Africa
09-800-4726-2727
Spain
00-800-4726-2727
Sweden
00-800-4726-2727
Switzerland
00-800-4726-2727
Taiwan
00-800-4726-2727
Thailand
001-800-4726-2727
United Kingdom
00-800-4726-2727
Uruguay (Antel)
00-800-4726-2727

Global Services

Resources
PanSelect Services Brochure
PanSelect Support Summary

"Panasas has done something that very few other vendors have done from a support perspective and we are very impressed. Their web site allows users to log in to their own portal called MyPanasas. Panasas is serious about making it very easy to do business with them in a very user-friendly fashion."
Steve Kenniston, Analyst, Enterprise Strategy Group