Web-based support services dramatically increase the bi-directional flow and value of information between partners. MyPanasas is an online personalized interface tool that facilitates a secure, self-managed support channel and helps you attain and maintain peak performance of your Panasas ActiveScale Storage Cluster™. With easy access through a standard Web browser, it is available 24x7x365 from anywhere in the world.

MyPanasas offers a direct link to Panasas' Global Services Center (GSC) and offers a broad collection of online resources that enable quick resolution to questions arising in normal operations.

MyPanasas Delivers:

• Incident Management – Submit, update, and monitor the progress of your case online with secure access all day, without having to pick up the phone
• Knowledge Access – Search for product FAQs, technical tips on product installation and configuration, preventative maintenance suggestions, storage expansion suggestions, and optimal operations guidance
• Software Upgrades and Patches – Easy, secure access to new releases, the latest enhancements, and up-to-the-minute patches are available online for download
• Technical Documentation – Obtain the most current, comprehensive technical product publications that include system administration manuals, getting started guides and the latest release notes
• Customize Product Configuration – Organize a customized system based on capacity, client OS, usage and price requirements
• Order Status – Access detailed tracking of sales orders from inception to product delivery

MyPanasas provides a seamless interface to Panasas' Global Service Center consisting of best of breed tools available everyday on the Web.